This is a 3 month Temporary Contract with the possibility of extension after the 3 months, the position is due to start on Monday 12th March.
Hours: Monday to Friday 9am - 5pm and 1 in 3 Saturday's 9am - 2pm
As a Barclays Customer Advisor, you'll be the first point of contact for our customers, providing expert advice on the products and services that are right for them. You'll be encouraged to grow in your role, and work in new innovative ways - and you can expect the training, development and digital skills you need to deliver the excellence our customers expect. There may also be the opportunity to assist Customers with their everyday Banking needs through administering transactions on the tills.
You'll also be liaising with internal and external stakeholders on a regular basis, to resolve queries and understand requirements in order to meet their needs.
Everyone in our Personal banking team shares the same goal - to put our customers at the heart of everything we do. We're passionate about developing real relationships, creating a personal experience for every single customer, and using innovative digital tools and technologies to create the bank our customers want.
As a Customer Service Advisor, your main responsibilities will involve:
As a Customer Service Advisor, your skills and qualifications will include:
Our customers deserve the best. The same goes for our people. That's why at Barclays you'll receive a range of benefits including a competitive salary, flexible hours and all the tools, technology and support to help you become the very best you can be.
Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. The values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our employees. Simply put, success is not just about what you achieve, but about how you achieve it.
Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager.
At Barclays, we recruit based on merit and are committed to promoting diversity throughout our organisation.